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Make sure the contact form is easy to navigate and the fields are clearly labeled. HelloFresh's contact page offers a simple and efficient experience for customers seeking assistance with meal plans, delivery, or account management. T-Mobile's contact page offers a convenient and comprehensive experience for visitors seeking assistance for everything from account management to device protection to troubleshooting. The well-organized layout and helpful content make it easy for visitors to find whatever they’re looking for.
Service Providers
When taken out of context, Fear of God's Contact Us page might not look like much. However, it's extremely on-brand if you compare it to the rest of the company's website. With this approach, what starts as a frustrated customer ends with a happy and loyal user who not only got the answer to their problem but also a nifty discount on their next purchase as well. Visitors have the option to type in a topic or submit a request — or, if they keep scrolling, they'll find Medium's helpfully curated list of knowledge base articles and forums to peruse. Happy Cork is a New York-based company that delivers beer, wine, and spirits to local neighborhoods in the city.
How to craft an outstanding about us page: Examples and tips
Prezi includes conversational messaging on its contact page and links to other helpful pages where visitors can reach out to the user community, contact sales, submit press inquiries, and more. I like JotForm because it makes a flexible follow-up call form that you can customize to fit your business's needs. The template includes the typical fields like name and phone number, but it also allows you to add an appointment scheduler, address, sticker, and even a product list. Your website visitors will be able to communicate exactly what they're looking for and your team will have all the information they need to respond to them and close the deal.
must-have pages on a website: What to include in yours
The folks over at Pixpa chose to add a CTA at the bottom of their Contact Us page for a free trial. That way, they're providing value to the folks who land on the page and really just want to talk to a sales rep directly. At first glance, Atlas 1031 Exchange's Contact Us page doesn't have the most flashy of designs. But when you look closely, you'll realize that it has every single aspect of a great Contact Us page — and that starts with its functionality. Now that you have ideas for a catchy header, use these examples to design the rest of your Contact Us page.
So, what happens is Y gets reached out more while X doesn't get as many opportunities to create the magic. We prefer responsive websites, engaging content, videos, landing pages and the list goes on. People often fail to realize that the contact page is one of the most frequently visited pages. Moz gives out free and paid SEO software to help websites rank higher in search results. The first step in creating a good contact page is making it visible on your website.
Use a shared Inbox for managing customer inquiries
In some cases, this leads to dull, off-brand designs that don’t match the rest of the website. Other times, creators overwhelm site visitors by leaning too far into modern design trends like custom typefaces, enthralling animations, and immersive interactions. To take the page up a notch, a form or a live chat feature would be helpful for users. Below the form, Anchor Foundation Repair includes social proof from customers who have previously worked with them. Specialized in organization, it’s no surprise that their contact us page is extremely clean and well-organized.
Use of Infographic elements:
Its web design services typically include SEO design, quality assurance, and a fully developed digital marketing strategy. Inbound Surge is a digital creative agency that helps small and large businesses in the Los Angeles area navigate the digital landscape. Its professionals design websites with functionality, user experience, and aesthetics in mind. It also offers other digital solutions such as graphic design, search engine marketing, and SEO. Inbound Surge serves companies in various industries, including Inland Empire Criminal Defense, Pacific Sports, and Prestige Insurance Solutions.
Volar Agency
The user can then identify who they are (likely so their information can be directed to the most appropriate place), and fill out a short form. Once the user self-selects, the link takes you to an easy-to-fill-out form or a topic help center they browse at their own pace. Atlassian is an enterprise software company that offers a number of different products geared towards keeping large companies organized. While all these elements are great and there’s plenty of essential information present (hours, corporate address, etc.), the page does lack a form.
What kind of Experience do you want to share?
Zendesk develops solutions for services and sales to establish hassle-free personalized connections with customers. Put above the fold, their “Contact Us” page lets customers talk to sales and support teams. It all starts with a welcoming header “We’d love to hear from you” which builds closer relations with users. Then, there are four communication channels to quickly get answers from a particular department via a dedicated button.
They can send you a message via a contact form and find answers to the most common questions in the FAQs section. MotoPress inserts the links to its documentation, forum, Help Desk, and YouTube channel. Submitting a request regarding support and billing is a piece of cake for customers. If this information doesn’t cover your issue, you can send an inquiry via a contact form. We couldn’t compile the list without talking on the MotoPress Contact Us page. Placed in the footer, it has a minimalistic but clean design with the main elements included.
Yummygum brings a human element to its Contact Us page by highlighting an employee from its support team. The company also provides a concise form fill so customers can submit requests quickly and easily. On Wine.com‘s Contact Us page, customers can navigate through top questions to find a solution to their issue. But if they need more assistance, customers will also find help topics and multiple ways to get in touch with Wine.com, including chat, phone, and email.
Help & Contact Center Ohio Department of Transportation - Ohio Department of Transportation
Help & Contact Center Ohio Department of Transportation.
Posted: Thu, 03 Feb 2022 14:05:30 GMT [source]
It has a title text, a little explanation that they’re there for you and a contact form with a contrasting background color. Surprisingly, they don’t use a contact form but have clickable email and phone number and a link to Google Maps location. Optimization for mobile devices is more than just making the page responsive.
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